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Terms and condition

Privacy Policy - DREAMERA

DreamEra Multi Services Pvt. Ltd (hereinafter “DMS”) recognizes the importance of privacy of its users and also of maintaining confidentiality of information provided by its users.

This Privacy Policy provides for the practices for handling and securing user's Personal Information by DMS and its subsidiaries and affiliates.

This Privacy Policy is applicable to persons who purchase / intend to purchase / inquire about any product(s) / or service(s) made available by DMS ('User') through any of DMS’s customer interface channels including website, mobile site, & offline channels including call centers and offices (collectively referred herein as "Sales Channels")

For the purpose of this Privacy Policy, wherever the context so requires "you" or "your" shall mean User and the term "we", "us", "our" shall mean DMS. For the purpose of this Privacy Policy, Website means the website(s), and mobile site(s).

By using or accessing the Website or other Sales, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales process.

This Privacy Policy is an integral part of your User Agreement with DMS and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.

TYPE OF INFORMATION (WE COLLECT)

"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:

Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).

Other information: We many also collect some other information including but not limited to,

Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

Data Received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (which include but are not limited to name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.

Information pertaining any other travellers for who you make a booking through your registered DMS account. In such case, you must confirm and represent that each of the other travellers have agreed to have the information shared by you disclosed to us.

WITH WHOM YOUR PERSONAL INFORMATION IS SHARED


  • Service Providers/Suppliers:

  • Your information shall also be shared with the end service providers like airlines, hotels, bus service providers, cab rental, or any other suppliers who are responsible for fulfilling your booking. You may note that while making a booking with DMS you authorize us to share your information with the said service providers/suppliers. However, how the said service providers/suppliers use the information shared with them is beyond the purview of DMS. You are therefore advised to review the privacy policies of the respective service provide/supplier whose services you choose to avail.

  • DMS does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or vendors who are engaged by us for providing various referral services and for sharing promotional and other benefits to our customers from time to time basis their booking history with us.

  • Business Partners/Third Party Vendors.

  • We may also share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products / services) which will enable the customer to have better travel experience or to avail certain benefits specially made for DMS customers. Examples of such partners are entities offering co-branded credit cards, travel insurance, insurance cover against loss of wallet, banking cards or similar sensitive information etc.

  • DMS may share your Personal Information to third party that DMS may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.

  • We use non-identifiable Personal Information of Users in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including without limitation the commercial sale thereof to third parties

  • Occasionally, DMS will hire a third party for market -research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By Email: info@thedreamera.com

By Phone: (022)-49729445

Contact with us

Phone Number: (022)-49729445

Support: info@thedreamera.com